GDPR Compliance
LeadsFollow is committed to full compliance with the General Data Protection Regulation (GDPR). Your privacy and data rights are important to us.
Your GDPR Rights
Right to Access
You have the right to request a copy of all personal data we hold about you.
Right to Data Portability
You can export your data in a machine-readable format at any time.
Right to Erasure
You can request deletion of your personal data, subject to legal and contractual obligations.
Right to Rectification
You can update or correct inaccurate personal data at any time through your account settings.
How We Process Your Data
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: To provide the CRM services you've subscribed to
- Legitimate Interest: To improve our services and prevent fraud
- Consent: For marketing communications (you can opt out anytime)
- Legal Obligation: To comply with applicable laws and regulations
Data Retention
We retain your personal data for as long as necessary to provide our services or as required by law. When you cancel your account, we'll delete your data within 30 days, unless we're required to retain it for legal purposes.
You can request immediate deletion of your account and data at any time.
Data Transfers
LeadsFollow stores and processes data in secure data centers. When data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Other legally approved transfer mechanisms
Data Protection Officer
If you have questions about how we handle your personal data under GDPR, you can contact our Data Protection Officer at privacy@leadsfollow.net
How to Exercise Your Rights
Through Your Account: Many GDPR rights can be exercised directly through your LeadsFollow account settings. You can update your information, export your data, and manage your privacy preferences.
By Email: For requests that require additional verification or assistance, please email us at privacy@leadsfollow.net with your request. We'll respond within 30 days as required by GDPR.
Identity Verification: To protect your privacy, we may need to verify your identity before processing certain requests.
Questions About GDPR?
If you have questions about our GDPR compliance or want to exercise your rights, please contact us.
Contact Privacy Team